Acronis

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This page contains all information pertaining to Acronis v10.

Acronis Errors & Resolutions

Acronis Backup & Recovery 10 Conflicts with Kaspersky Antivirus 2010

SYMPTOMS:

  • You are running Kaspersky Antivirus 2010;
  • Acronis Backup & Recovery 10 starts running a task;
  • The task reaches 100% and stops. It never completes. You can only cancel it. If you restart the Acronis services or reboot the machine, the task is deleted.

CAUSE:
Kaspersky Antivirus 2010 conflicts with Acronis Backup & Recovery 10.

SOLUTION:

  • Add the Acronis Managed Machine Service executable (mms.exe) to the Trusted Applications in the Kaspersky software;
  • Recreate the Backup Plan.